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The Story of Organization
Development at Work
This book is a child of the
Internet, an example of the ways technology unites communities and enables
exploration of ideas. The idea for a book based on a conversation developed
from the listserv of the Organization Development Network. In an online
conference group called MetaNetwork we found just the right venue for
holding a conversation that might last for many weeks, for providing
information about the conversation and its purpose, and for managing some of
the administrative tasks required in publishing that would have become
unwieldy if done with standard methods. We invited hundreds of OD
practitioners into a wide-ranging conversation — discussing topics from
groundbreaking new concepts to practical and grounded application tips
regarding both emerging and well-used models.
The conversation was actually
launched in person, as Meg Wheatley and Bob Tannenbaum sat in easy chairs
near Bob’s Carmel, California home, considering the field from all angles,
and exploring their differing perspectives. Bob and Meg brought two very
different and important perspectives to the foundation of the conversation.
Bob has been a member of the field since before it was a field. He
understands its roots, its underlying values, the inner core that keeps it
strong in a changing world. He is among the people who can claim to have
founded a field of work. Meg is one of the challenging thinkers of our day,
a person whose presence in a room enables discussions of such lofty ideas as
applying the principles of science to organizations, and reconsidering the
concept of globalization. She has inspired many of us to think more broadly,
more purposefully about our relationship with our world.
When Meg and Bob kicked off the
conversation, they posed a number of questions they thought might generate
interest (listed at the beginning of each chapter). They were concerned that
people might not have enough to talk about. They needn’t have worried. The
conversation took off quickly as OD professionals long accustomed to using
the internet to accomplish their work jumped in to share stories, ask
questions, provide answers, challenge and enlighten. Participants
were most generous in sharing the theory bases, ideas, models and tools they
use in their work — not the theory as written but the theory as used and
adapted in the field. We found the conversation to be in many ways like
having a long talk with our favorite mentors, people who tell us they have
learned really works.
Participants responded with
enthusiasm, telling the stories of how they came to find the field, their
purpose in it, and the focus of their service. For some, OD was an
accidental discovery on the way to where they thought they were headed. For
others, OD was a fit for their values, or the answer to questions they had
been asking. For a few, but only a few, OD was the original destination. You
will find those stories distributed in italics throughout the book.
When the conversation was closed
online, Paula Griffin and Kristine Quade began the process of editing all
those conversations. Again, the internet was the venue of choice as chapters
sailed back and forth between Minnesota (Kristine), Pennsylvania (Paula),
and California (Susan Rachmeler, Jossey-Bass development editor for the
Practicing OD Series).
All this has produced a book that
we believe most OD practitioners will find thought provoking and useful, and
new practitioners will find essential. It will be a place to turn to hear
experienced consultants and senior practitioners discuss such topics as:
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Do we serve the client or
something else?
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Are we are based in humanistic
values or business values?
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How are we distinguished from
related fields?
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What are the principles values
people who’ve worked in the field for years actually base their practice
on?
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How do the models we use every
day differ from the models we were taught?
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What are the differences
international practitioners have found as they adapt OD to other cultures?
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Is OD dying? If not, what will
it look like in the future?
And so much more. We hope you
will enjoy it.
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